Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from nomihandmade.co.za (the “Site”).

What Personal Information We Collect

This notice applies to all information collected or submitted on the Site. When you visit the Site, we automatically collect certain information about your device. The types of device information collected can include:

  • web browser
  • IP address
  • time zone
  • internet service provider
  • referring/exit pages
  • date/time stamps
  • cookies – data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All about Cookies.org.

On some pages, you can order products, submit information via contact/comment/others forms and register to receive marketing materials and updates. The types of personal information collected at these pages can include:

  • Name
  • Address
  • Email address
  • Phone number
  • Website URL

Information We Share

We do not share your information or data with third parties except in the following limited circumstances:

  • facilitate customers in making payments. We do not have access to your credit card data, – orders made on the Site are redirected to one of the following secure payment gateways: PayFast or PayPal. You can view PayFast’s privacy policy here and PayPal’s privacy policy here.
  • deliver and help us track our marketing and advertising content
  • manage our sales and customer support services to you
  • help us track website conversion success metrics via Google Analytics.
    • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies and Usage Data. To disable data collection, visit Privacy PolicyOpt Out.

We also have to share information or data in order to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable policies, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of our users, the public or to Site user and/or as required or permitted by law.

How We Use Your Information

Examples of how we may use Personal Data include:

  • To complete a purchase on our website
  • To respond to enquiries and provide customer support
  • To develop new products
  • To send marketing communications
  • To improve or modify our services
  • To conduct aggregate analysis and develop business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of, our business.

Behavioural Advertising

As described above, we use your Personal Information to deliver and track our marketing and advertising content. As such, we may provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

Comments

When users leave comments on the Site, we collect the data shown in the comments form as well as the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public within the context of where your comment was submitted.

User comments may also  be checked through an automated spam detection service.

Third-Party Content

This Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the source website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

How to Access or Correct Your Information

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit (except their username), or delete their personal information at any time. Website administrators can also see and edit that information.

Your Rights

Some of you (particularly, European users) have certain legal rights to obtain information about whether we hold personal information about them, to access personal information we hold about them, and to obtain its correction, update, amendment or deletion in appropriate circumstances. Some of these rights may be subject to some exceptions or limitations – ie. any data we are obliged to keep for administrative, legal, or security purposes.

We will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request).

Changes to Our Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

Should you have other questions or concerns about this privacy policy, please send an email to enquiries@nomihandmade.co.za.